{"id":108,"date":"2026-03-04T14:36:37","date_gmt":"2026-03-04T14:36:37","guid":{"rendered":"https:\/\/chargebackrecoup.com\/?page_id=108"},"modified":"2026-04-10T03:11:49","modified_gmt":"2026-04-10T03:11:49","slug":"how-it-works","status":"publish","type":"page","link":"https:\/\/chargebackrecoup.com\/index.php\/how-it-works\/","title":{"rendered":"How it works"},"content":{"rendered":"

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how it works<\/span><\/strong><\/h3>\n

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When a merchant gets a chargeback, they have the option to accept or dispute it.<\/strong> <\/span><\/p>\n

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To dispute it, merchants must carefully follow the instructions in the notice and present evidence that the chargeback was improper.<\/p>\n

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Chargeback Recoup takes the stress out of chargeback disputes by preparing and submitting the packet on your behalf.<\/strong><\/span><\/p>\n

<\/strong><\/span><\/p>\n

What we\u2019ll need:<\/span><\/h3>\n

To submit your packet, we\u2019ll need the chargeback notice and evidence that shows you are entitled to the money that was charged back. The evidence could be:<\/span><\/p>\n

\"\"\u00a0 \u00a0 \u00a0<\/span>Signed contract<\/span><\/p>\n

\"\"\u00a0 \u00a0 \u00a0<\/span>Signed order form<\/span><\/p>\n

\"\"\u00a0 \u00a0 \u00a0<\/span>Signed refund or cancellation policy (includes a checked box agreeing to terms at checkout)<\/span><\/p>\n

\"\"\u00a0 \u00a0 \u00a0<\/span>Receipts<\/span><\/p>\n

\"\"\u00a0 \u00a0 \u00a0<\/span>Emails with the customer<\/span><\/p>\n

We compile the documents and make sure they meet the specifications in the notice. We write a rebuttal letter summarizing how the evidence in the packet shows that your transaction with the customer was legitimate and the money was wrongfully charged back.<\/span><\/p>\n

Reach out ASAP after receiving a chargeback notice, as there may only be a few days before the deadline to submit the dispute packet.<\/b><\/span><\/p>\n

\u00a0<\/span><\/p>\n

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What to Expect<\/h3>\n

\"\"\u00a0 \u00a0 \u00a0<\/span>Email your chargeback notice and supporting documentation to support@chargebackrecoup.com<\/span><\/a>.<\/p>\n

\"\"\u00a0 \u00a0 \u00a0<\/span>We\u2019ll review it and if we accept, we will send you a payment link for a $40 nonrefundable fee and 15% of the disputed amount, which will be returned to you if you don\u2019t get your chargeback money back.<\/p>\n

\u00a0 \u00a0 \u00a0 \u00a0 ~ <\/span><\/span>If we don\u2019t accept, we\u2019ll let you know why.<\/p>\n

\"\"\u00a0 \u00a0 \u00a0<\/span>We\u2019ll promptly prepare and submit the packet and let you know when it\u2019s done.<\/p>\n

\"\"\u00a0 \u00a0 \u00a0<\/span>Timelines for a decision vary, but it ranges from a few weeks to a few months and can take up to 3 months.<\/p>\n

Reasons we may not accept your chargeback dispute:<\/p>\n

<\/span>\"\"\u00a0 \u00a0 \u00a0<\/span>The deadline has passed or is in less than 24 hours<\/p>\n

\"\"\u00a0 \u00a0 \u00a0<\/span><\/span>There is a low chance of winning with the documents provided<\/p>\n

\"\"\u00a0 \u00a0 \u00a0<\/span><\/span>The amount in dispute is less than $200<\/p>\n

\"\"\u00a0 \u00a0 \u00a0<\/span><\/span>The merchant doesn\u2019t meet our criteria<\/p>\n

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how it worksWhen a merchant gets a chargeback, they have the option to accept or dispute it. To dispute it, merchants must carefully follow the instructions in the notice and present evidence that the chargeback was improper.Chargeback Recoup takes the stress out of chargeback disputes by preparing and submitting the packet on your behalf. What […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"1920","footnotes":""},"class_list":["post-108","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/chargebackrecoup.com\/index.php\/wp-json\/wp\/v2\/pages\/108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chargebackrecoup.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chargebackrecoup.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chargebackrecoup.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chargebackrecoup.com\/index.php\/wp-json\/wp\/v2\/comments?post=108"}],"version-history":[{"count":27,"href":"https:\/\/chargebackrecoup.com\/index.php\/wp-json\/wp\/v2\/pages\/108\/revisions"}],"predecessor-version":[{"id":562,"href":"https:\/\/chargebackrecoup.com\/index.php\/wp-json\/wp\/v2\/pages\/108\/revisions\/562"}],"wp:attachment":[{"href":"https:\/\/chargebackrecoup.com\/index.php\/wp-json\/wp\/v2\/media?parent=108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}