About us
Nadia Cabrera-Mazzeo | Founder
CHARGEBACK RECOUP was founded by Nadia Cabrera-Mazzeo, a lawyer* in New Mexico. Nadia loves contracts—her law firm is called Honest Contracts, LLC
— and she was shocked to learn that chargebacks are being used as an improper backdoor around legally binding promises. There’s nothing honest about that!
Illegitimate and outright fraudulent chargebacks are on the rise. While chargebacks are a great consumer protection tool against card thieves and fraudulent merchants, they should not be so easily granted when the merchant and transaction are legitimate.
Most other chargeback services offer AI-driven software to high-volume companies to prevent and dispute chargebacks. These solutions are not suitable for small businesses and independent contractors, who often face isolated chargebacks with a high dollar amount.
Chargeback Recoup is people-powered. We meet business owners and independent contractors where they’re at. We know how busy you are and we know how stressful a chargeback dispute can be on top of everything else. We’re here to take it off your plate. Email us at support@chargebackrecoup.com.